Question 1

How long does the Builder Discovery™ assessment take?

Accepted Answer

About 12 minutes. You'll answer questions across 8 dimensions of business performance.

Question 2

Is the assessment really free?

Accepted Answer

Yes. No card required. You get a full AI Transformation Report™ preview at the end.

Question 3

What are Operating Systems?

Accepted Answer

Installable playbooks specific to your industry — SOPs, dashboards, checklists, and templates you can use immediately.

Question 4

Do I own what I buy?

Accepted Answer

Yes. One-time purchases give you lifetime access to that Operating System. Subscriptions add ongoing updates and support.

Question 5

How does Founding Builder pricing work?

Accepted Answer

Limited to the first 100 Builders. Lifetime access to every current and future Operating System, plus direct founder access and priority feature requests.

Question 6

Can I cancel my subscription?

Accepted Answer

Yes. Manage or cancel anytime from your Account page — no phone calls required.

Question 7

Do you offer refunds?

Accepted Answer

Contact us within 14 days of purchase if a product isn't what you expected. We'll make it right.

Question 8

Is my data private?

Accepted Answer

Your business data is used only to personalize your reports and advisor conversations. It is never sold or shared with third parties.

Frequently asked questions.